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Return Policy

Return Policy.

All sales on this website are subject to these terms for returns.

  1. Digital Products.
    1. All digital license codes will be emailed within 24 hrs of order, and a KeyCard with that license code and installation instructions will be mailed via regular mail thereafter.
    2. Once issued, license codes cannot be returned or refunded.
    3. Should there be issues with the installation, then our technicians will work with you to install the software.
    4. In the unlikely event that the license code cannot be activated or installed due to no fault of the customer, then the full amount of the purchase will be refunded 100%.
    5. There will be no refunds if our remote assistance is refused.
  2. Physically Shipped Items
    1. CDs and Keycards when shipped, can be returned for a full refund less shipping and handing
    2. All Physically shipped items must be returned unopened, unused and in a resalable condition.


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